Step by Step
1 - Give Your Info
Fill out your guest card form through our partners at Tour24.
2 - Take a Selfie
Tour24 verifies your ID, credit card and facial recognition (your credit card will not be charged).
3 - Make a Date
Choose your day and time to visit. Tour24 confirms via email (the email tells you how to download the app, necessary for your tour).
4 - Check Your Email
Open the Tour24 email to download the Property App and Tour24 Apartment Door Lock App (sign in with the same info from registration).
Frequently Asked Questions
Why won’t my ID verify?
Enter your name exactly as it appears on your ID. If your license shows “Benjamin,” your form will be rejected if you enter “Ben.”
Why should I download the apps from Tour24?
You will need the Unlock app to get inside the community, but you’ll want to follow the instructions form your email to download the self-guided tour app. It’s full of helpful tips about the neighborhood, the community, and model home that you’ll want to hear about. It will tell you all of the features with a simple Bluetooth connection.
Why won’t my building code work?
Typically, entering the code too quickly or without using the # symbol first is the cause of the problem. Please try again and press the symbol # first and then the 4-digit code (example #1234). If this does not work after a couple of times, you may call Tour24 at 1.888.297.7411
Why do you need my credit card information?
There is no charge for the tour. We will verify that the credit card is valid and active. If there should be any damages incurred with your tour, we reserve the right to charge the damages to your credit card. *you may see a temporary $1 charge during the process, but that is immediately removed when you complete your registration.